Effective Date: 1 January, 2024
EPIC TECH ENGINEERING LIMITED (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
1. Data Controller
EPIC TECH ENGINEERING LIMITED
20a Bayo Ajayi Street, Agidingbi, Ikeja Lagos, Nigeria
+234 (0) 81 6224 4967 | +234 (0) 91 1734 5073
Email: info@epictecheng.com
2. Information We Collect
We collect and process the following types of personal data:
Full Name
Phone Number
Email Address
Energy Usage Data
3. How We Collect Your Information
We collect your personal data through:
Online forms on our website
Telephone conversations
In-person meetings
Email and other written correspondence
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Performance of a contract
Compliance with legal obligations
Legitimate interest
Your consent
5. Purpose of Collecting Information
We use your personal information for the following purposes:
To provide solar products and services
To respond to inquiries and provide customer support
For billing and financial transactions
For marketing and promotional communication, where permitted
6. Sharing of Information
We may share your personal information with third parties such as:
Installation and service partners
Financing partners
Marketing and advertising service providers
We do not sell or rent personal data to unrelated third parties.
7. Data Security
We store personal information using secure cloud platforms and encrypted servers. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or destruction.
8. Data Subject Rights
In accordance with the NDPA 2023, you have the right to:
Access your personal data
Correct or update inaccurate information
Request deletion of your data (subject to legal retention requirements)
Withdraw consent at any time where consent is the legal basis for processing
Object to processing for direct marketing purposes
To exercise these rights, please contact us via: info@epictecheng.com
9. Cookies and Tracking Technologies
Our website uses cookies, analytics tools, and tracking technologies to:
Enhance your browsing experience
Analyze website traffic and usage patterns
Provide personalized advertising
You may disable cookies via your browser settings, though this may affect website functionality.
10. Retention of Personal Data
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy or as required by law.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on our website with a revised effective date. We encourage you to review this policy periodically.